Terms and Conditions of Service
Welcome to Helix Charter Formentera! These terms and conditions outline the rules and regulations for the use of our boat rental services.
1. Company Information
This service is provided by:
Company Name: Helix Charter Formentera, S.L.
VAT ID: B56774599
Contact: info@helixcharter.com
2. Acceptance of Terms
By booking a boat rental with us, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must not make a booking.
3. Booking and Payment
All bookings are subject to availability. A booking is confirmed only after full payment has been received and a confirmation email has been sent. Prices are listed in EUR and are inclusive of VAT unless otherwise stated.
Payments can be made through our website using the available payment methods. We use a secure payment processor to handle all transactions.
4. Cancellations and Refunds
Our cancellation policy is as follows:
- Cancellations made more than 30 days before the rental date will receive a full refund.
- Cancellations made between 15 and 30 days before the rental date will receive a 50% refund.
- Cancellations made less than 15 days before the rental date are non-refundable.
- In case of bad weather conditions preventing navigation, as determined by the company, we will offer to reschedule the booking or provide a full refund.
5. Renter's Obligations
The person renting the boat must:
- Be at least 18 years old.
- For boats requiring a license, present a valid and appropriate navigation license at the time of rental.
- Use the boat responsibly and in accordance with all applicable laws and regulations.
- Return the boat at the agreed time and in the same condition it was received, with ordinary wear and tear excepted.
- Be responsible for all passengers on board and ensure they comply with safety instructions.
- Not operate the boat under the influence of alcohol or drugs.
6. Our Responsibilities
Helix Charter Formentera, S.L. will provide a boat that is in good working order, clean, and equipped with all necessary safety equipment as required by Spanish law. We will provide a briefing on the boat's operation and safety procedures before departure.
7. Limitation of Liability
Helix Charter Formentera, S.L. shall not be liable for any loss, damage, or injury to persons or property arising from the use of the rented boat, except in cases of gross negligence or willful misconduct by the company. The renter is fully responsible for their own actions and those of their passengers. Our liability is covered by our insurance policy, a copy of which is available upon request.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Helix Charter Formentera, S.L. or its content suppliers and is protected by intellectual property laws.
9. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ibiza, Spain.
10. Changes to Terms
Helix Charter Formentera, S.L. reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.